Privacy Policy for Quasar Voice

We may collect the following categories of information:

1.1 Account Information

When you create an account or interact with the Service, we may collect:

• Your name or username
• Email address
• Login credentials or authentication-related data
• Account preferences and settings
• Subscription plan details

1.2 Payment and Billing Information

If you purchase paid features, subscriptions, or one-time usage packages, payment information may be collected and processed by our third-party payment providers, including Creem and other payment partners we may use from time to time.

We may receive limited billing-related information such as:

• Payment status
• Transaction identifiers
• Subscription status
• Billing country or region
• Partial payment metadata necessary for fraud prevention, bookkeeping, support, and compliance

We do not store your full payment card number unless explicitly stated otherwise.

1.3 Content You Submit

When using the Service, we may collect and process content you provide, including:

• Text prompts
• Scripts
• Uploaded audio files
• Voice reference samples
• Cloned voice configurations
• Generated audio outputs
• Project names, settings, and workflow preferences
• Support requests and related attachments

1.4 Technical and Usage Information

We may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Language settings
• Referral pages
• Access times
• Pages viewed
• Clicks, interactions, and usage logs
• Crash reports and diagnostic data

1.5 Cookies and Similar Technologies

We may use cookies, local storage, pixels, or similar technologies to:

• Keep you signed in
• Remember preferences
• Measure traffic and performance
• Improve the Service
• Detect abuse, fraud, or security issues

We may use collected information to:

• Provide, operate, maintain, and improve the Service
• Create and manage user accounts
• Process subscriptions, purchases, renewals, and billing
• Generate audio outputs and deliver voice-related features
• Support voice cloning, project workflows, and user configurations
• Respond to customer support requests
• Send service-related notices, account updates, and transactional emails
• Detect, prevent, investigate, and address fraud, abuse, unauthorized access, or illegal activity
• Enforce our Terms of Service and other policies
• Analyze usage, troubleshoot errors, and improve system performance
• Comply with legal, tax, accounting, payment, and regulatory obligations

Depending on your location, we may process your information on one or more of the following legal bases:

• Performance of a contract, including providing the Service you request
• Our legitimate interests, such as improving the Service, fraud prevention, and security
• Compliance with legal obligations
• Your consent, where required by law
• Other lawful bases permitted under applicable law

Because Quasar Voice provides voice generation and voice cloning functionality, we may process uploaded audio, voice reference samples, generated outputs, and related metadata in order to operate the Service.

You are solely responsible for ensuring that you have all rights, permissions, and legal bases necessary to upload, use, clone, process, or generate any voice, audio, or related content through the Service.

We do not independently verify ownership of every uploaded voice sample or generated output. However, we may review or restrict access to content where necessary to:

• Investigate abuse or fraud
• Respond to complaints
• Comply with legal obligations
• Protect the safety, rights, or interests of users, the public, or the Company

We may share information in the following circumstances:

5.1 Service Providers

We may share information with vendors and service providers that help us operate the Service, such as:

• Payment processors
• Hosting and cloud infrastructure providers
• Analytics providers
• Customer support tools
• Email delivery providers
• Security and fraud prevention services

These providers are authorized to process information only as necessary to provide services to us, subject to contractual or legal safeguards where applicable.

5.2 Legal and Compliance Reasons

We may disclose information if we believe in good faith that such disclosure is necessary to:

• Comply with applicable law, regulation, court order, or legal process
• Enforce our agreements or policies
• Detect, investigate, or prevent fraud, security incidents, or illegal conduct
• Protect the rights, property, or safety of the Company, our users, payment partners, or others

5.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, financing, restructuring, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

5.4 With Your Direction

We may share information with third parties when you instruct us to do so or when such sharing is necessary to provide a feature you request.

We retain information for as long as reasonably necessary to:

• Provide the Service
• Maintain your account
• Process transactions
• Comply with legal, accounting, tax, and regulatory obligations
• Resolve disputes
• Enforce our agreements
• Protect against fraud and abuse

Retention periods may vary depending on the type of data, the purpose of processing, technical limitations, legal requirements, and risk considerations.

When information is no longer needed, we may delete, anonymize, or de-identify it, unless retention is required or permitted by law.

Because Quasar Voice may operate globally, your information may be processed, stored, or transferred in countries other than your own.

Those countries may have data protection laws that differ from the laws of your jurisdiction. Where required by applicable law, we take reasonable steps to implement safeguards for international transfers.

By using the Service, you acknowledge that your information may be transferred to and processed in jurisdictions outside your country of residence, subject to applicable law.

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format, where applicable
• Lodge a complaint with a competent data protection authority

You may also:

• Update certain account information through your account settings
• Cancel subscription renewals through your billing portal
• Manage cookies through your browser settings

We may need to verify your identity before fulfilling certain requests. Some rights may be limited by law or subject to exceptions.

To exercise your rights, contact us at support@qwen3-tts.ai.

We may use cookies and similar technologies to support site functionality, authentication, performance measurement, analytics, and security.

You can control cookies through your browser or device settings. However, disabling certain cookies may affect the availability or functionality of parts of the Service.

If applicable law requires consent for certain cookies or tracking technologies, we will seek such consent through the website interface where required.

We use reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate security precautions when using the Service.

The Service is not intended for children under the age of 18, or the minimum age required by applicable law to enter into a binding agreement in your jurisdiction.

We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided us with personal information unlawfully, please contact us and we will take appropriate action.

The Service may contain links to third-party websites, tools, models, payment providers, or services. We are not responsible for the privacy practices, content, or policies of such third parties.

Your interactions with third-party services are governed by their own terms and privacy policies.

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by updating the date above, posting a notice on the website, sending an email, or using other reasonable means.

Your continued use of the Service after the updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by law.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Quasar Voice

• Email: support@qwen3-tts.ai